About Us
BackPocket Talent helps businesses with under 50 employees navigate growth without HR infrastructure, building stronger teams, better leaders, and healthier workplaces through human-centered, scalable HR solutions. Our mission is to simplify compliance, enhance culture, and create opportunities for growth by providing approachable expertise, collaborative learning, and practical tools that make running a business — and leading people — easier and more rewarding.
Principals
Nicole Hart
CEO
Nicole M. Hart is a transformative thought leader renowned for driving change, growth, and profitability for both startups and global industry leaders, including RSA Securities, New York Times Company, and Cigna Healthcare. With extensive experience working alongside private equity, venture capital, and privately owned organizations, Nicole excels at navigating complex ownership structures and aligning strategic objectives across diverse environments.
She has a proven record of building and scaling high-performing HR teams, and implementing technology solutions that modernize and streamline human resources operations. Applying deep global operations expertise, Nicole develops innovative strategies that enable companies to scale effectively. She is known for her expertise in designing and executing processes that enhance performance while fostering employee-centric workplaces. Nicole’s leadership is characterized by her ability to collaborate with senior teams, recruit top talent, develop high-performance cultures, and cultivate accountability throughout organizations.
Rachel Brace
COO
With an impressive career that began at the Ritz Carlton, Rachel learned the essential foundations of customer service and support, which laid the groundwork for her extensive experience in recruiting throughout her professional journey. She has worked on acquisition development for various VC and private equity firms, where her keen insights helped these companies scale and uncover new business opportunities.
Over the past 16 years, Rachel has transitioned into a dedicated practice manager within fast-paced orthopedic and dermatology settings. She is a hands-on operations professional with a diverse background in human resources administration, customer service, and marketing. Renowned for developing and implementing processes that enhance performance, she is committed to fostering positive workplace environments.
Rachel has a proven track record of collaborating effectively as part of senior leadership teams, particularly in medical practices. She excels in recruiting and developing high-performance teams and creating cultures of accountability, ensuring that organizations thrive both in performance and morale.
Our Core Values
• Integrity — Do what’s right, even when no one’s watching.
• Accountability — Show up prepared, follow through on every commitment.
• Allegiance — Listen deeply, tailor solutions, celebrate shared wins.
• Trust — Safeguard confidentiality, be consistent, create safe spaces.
• Authenticity — Speak plainly, encourage openness, build real connections.
CONTACT US
We're Ready When You Are
Ready to streamline your HR processes and focus on what truly matters? Contact BackPocket Talent today for a personalized consultation and discover how our expert services can transform your business.
Address
Boston, MA 02114